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Faculty and staff

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Seminar paper
Entry Year101
Paper title (chapter)The Roles of Customer Expectation and Emotion in Service Experience
Name of conference18th Americas Conference on Information Systems 2012
Conference starting time2012-08-09
Conference closing time2012-08-11
Year of publication2012
Name of author (Chinese)"HSIEH,YEN-HAO"
Name of author (English)"HSIEH,YEN-HAO"
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